About


Snowifer

Hello! I sell a variety of handmade polymer clay sculptures and keychains. My main focus is on dragons, but I'll also make other things from time to time.

Queens, NY

FAQ


  • Where is the store based?

    Queens, NY

  • Do you accept orders placed outside of the US?

    Yes, we ship internationally.

  • How long will it take to receive my order?

    Once shipped, most domestic orders take from 2 to 10 business days to arrive. International shipping delivery times may vary between 2 and 12 weeks.

  • Do you accept custom orders?

    Yes, we do! Please contact us to ask about custom orders.

  • Do you do refunds/ returns/ exchanges?

    Refunds and returns can be given if:
    Item is in new and unused condition
    Item arrived with issues or errors
    Not purchased from a mystery bag, B/D grade, clearance, etc
    Not a custom order

    Refunds will be made once the returned item has been shipped and received

    Exchanges can be made if the incorrect item was shipped or if items arrive damaged.

    Lost mail can be resent once if it was letter mail. Packages with tracking will not be replaced

  • Can I cancel my order?

    You may only cancel your order if you have not received a shipping confirmation email.
    Otherwise, you will have to do a return.

  • Do I get a tracking number?

    Orders that have mini prints and/or stickers only do not get tracking

    Sculptures and 17x11 prints will include a tracking number

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.